NETWORKS
NETWORKS Technical Support
Technical Support
Shantui Service - Anytime & Anywhere
Shantui has established 80 offices, 1,100 service outlets, 163 monopolized stores and product dealers, and owns more than 2,700 service engineers and 1,300 service vehicles around the world. After a repair request is received from a customer, Shantui will respond within 15 minutes, arrive at the scene within 2 hours and solve the problem within 24 hours.
  • 80
    80 Offices
  • 1100
    1,100 Service Outlets
  • 163
    163 Monopolized Stores and Product Dealers
The uniform platform is accessible from multiple terminals.
The service process is visibly tracked and scheduled
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Quick Repair Service

  • Response to customer service requests within 15 minutes
    Response to customer service requests within 15 minutes
  • Arrival within 2 hours when on-site service is required
    Arrival within 2 hours when on-site service is required
  • Repair completed within 24 hours
    Repair completed within 24 hours