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Successful After-market Service Training to SHANTUI Tanzania Company


SHANTUI Tanzania Company has had over 200 units equipment along with the business expansion of joint venture in recent years. The increasing number of equipment requires systematic and specialized after-market service.

To better meet customer’s need and improve customer’s satisfaction, SHANTUI invited service expert Mr.Dawson, based on active coordination of communication, to provide a three-week training to service personnel of joint venture on products and after-market service.